Privacy Policy

1. Introduction

VerifiedMe ("we," "us," or "our") operates a premium dating verification platform that provides comprehensive background checks and identity verification services. We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information.

This Privacy Policy explains our practices regarding personal information we collect through our website, mobile application, and related services (collectively, the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Account Information

• Name, email address, phone number, date of birth
• Username, password, and account preferences
• Profile photos and personal descriptions
• Location information (with your consent)

2.2 Verification Information

When you choose to undergo our comprehensive verification process, we collect:

• Identity Documents: Government-issued IDs, passports, driver's licenses
• Employment Records: Job history, salary information, professional licenses
• Educational Documents: Degrees, transcripts, certifications
• Financial Information: Credit reports, income verification, asset documentation
• Background Check Data: Criminal history, court records, civil judgments
• Medical Information: Health records, medical clearances (with explicit consent)
• Family Records: Marriage/divorce certificates, family status documentation
• Social Media: Public social media profiles and activity verification
• Biometric Data: Facial recognition data for identity verification

2.3 Usage and Technical Information

• Device information, IP address, browser type
• App usage patterns, feature interactions, time spent
• Communication metadata (not content)
• Location data when you use location-based features

2.4 Payment Information

• Payment method details (processed by Stripe)
• Billing address and transaction history
• We do not store full credit card numbers

3. How We Use Your Information

3.1 Service Provision

• Conduct comprehensive identity and background verification
• Process payments for verification services (... fee)
• Maintain and improve our verification algorithms
• Provide customer support and respond to inquiries

3.2 Safety and Trust

• Verify user identities to prevent fraud and impersonation
• Screen for criminal history and safety concerns
• Detect and prevent suspicious or harmful activity
• Enforce our Terms of Service and community guidelines

3.3 Matching and Communication

• Show verification status to potential matches
• Improve matching algorithms based on verified information
• Enable secure communication between verified users

3.4 Legal Basis for Processing (GDPR)

• Consent: Explicit consent for sensitive data processing
• Contract: Processing necessary to provide verification services
• Legitimate Interest: Fraud prevention and platform safety
• Legal Obligation: Compliance with applicable laws

4. Information Sharing and Disclosure

4.1 With Other Users

We share limited verification information with other users based on your privacy settings:

• Verification badge status (verified/unverified)
• Verification completion date
• Summary of verification categories completed
• You control what detailed information is shared

4.2 Service Providers

We share information with trusted third-party providers who assist us:

• Background Check Companies: For criminal history and public records
• Identity Verification Services: For document authentication
• Payment Processors: Stripe for payment processing
• Cloud Providers: AWS/Supabase for secure data storage
• Analytics Providers: For usage analytics and improvements

4.3 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal process, court orders, or government requests
• Protect our rights, property, or safety
• Protect users from fraud, abuse, or illegal activity
• Investigate violations of our Terms of Service

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.

5. Data Retention

We retain your information for different periods based on the type of data:

• Account Information: Until you delete your account
• Verification Records: 7 years for audit and legal compliance
• Payment Information: 7 years for tax and accounting purposes
• Communications: 2 years unless longer retention required by law
• Technical Logs: 1 year for security and performance analysis

You may request deletion of your data at any time, subject to legal retention requirements.

6. Your Privacy Rights

6.1 General Rights

• Access: Request copies of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured format
• Restrict Processing: Limit how we use your information

6.2 California Privacy Rights (CCPA/CPRA)

California residents have additional rights:

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights
• Right to correct inaccurate personal information
• Right to limit use of sensitive personal information

6.3 European Privacy Rights (GDPR)

EU residents have additional rights:

• Right to withdraw consent at any time
• Right to object to processing based on legitimate interests
• Right to lodge a complaint with supervisory authorities
• Right to not be subject to automated decision-making

6.4 How to Exercise Your Rights

To exercise any of these rights, contact us at:

• Email: contact@verifiedme.ai
• Phone: 1-800-MATRI-PRIVACY
• Mail: verifiedme.ai Privacy Team, [Address]
• Online: Through your account settings

7. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data encrypted in transit and at rest
• Access Controls: Strict employee access controls and monitoring
• Regular Audits: Third-party security assessments and penetration testing
• Incident Response: 24/7 security monitoring and incident response
• Data Centers: SOC 2 compliant cloud infrastructure

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions where applicable
• Other appropriate safeguards recognized by applicable law

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For users in the EU under 16, we require parental consent before processing any personal information.

10. Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Email notification to your registered email address
• Prominent notice on our website and app
• In-app notification when you next use the service

Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.

12. Contact Information

For privacy-related questions, concerns, or requests: