Terms of Service

Effective Date: August 4, 2025

Last Updated: August 4, 2025

Version: 1.0

1. Acceptance of Terms

Welcome to VerifiedMe ("verifiedme.ai," "we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and verifiedme.ai governing your access to and use of our premium dating verification platform, including our website, mobile application, and related services (collectively, the "Service").

IMPORTANT LEGAL NOTICE:

By creating an account, accessing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Service.

2. Service Description

2.1 Platform Overview

VerifiedMe.AI is a premium dating platform that provides comprehensive background verification services to help users make informed decisions about potential romantic partners. Our Service includes:

  • Identity verification through government-issued documents
  • Employment and income verification
  • Educational background verification
  • Financial status verification
  • Criminal background checks
  • Court records and civil judgment searches
  • Social media verification
  • Medical clearance verification (with explicit consent)
  • Family status verification

2.2 Verification Process

Our comprehensive verification process costs ... and includes multiple verification categories. Users control what information is shared with potential matches through granular privacy settings.

Verification Limitations:

Our verification services are indicative and have limitations. Verification does not guarantee the character, intentions, or future behavior of any user. You remain solely responsible for your safety and decisions.

3. Eligibility and Account Requirements

3.1 Age Requirements

  • You must be at least 18 years of age to use our Service
  • Users under 16 in the EU require parental consent
  • You must provide accurate age verification during registration

3.2 Account Accuracy

You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information
  • Use only one account per person
  • Not create accounts using false identities or impersonate others
  • Notify us immediately of any unauthorized use of your account

3.3 Account Security

  • You are responsible for maintaining the confidentiality of your login credentials
  • You are liable for all activities that occur under your account
  • Use strong passwords and enable two-factor authentication when available

4. Acceptable Use Policy

4.1 Permitted Uses

You may use our Service to:

  • Create a dating profile and undergo verification
  • View and interact with other verified users
  • Communicate with matches through our platform
  • Access verification information based on privacy settings

4.2 Prohibited Activities

You must not:

  • Harassment or Abuse: Engage in harassment, stalking, threats, or abusive behavior
  • False Information: Provide false, misleading, or fraudulent information
  • Spam or Solicitation: Send unsolicited commercial messages or spam
  • Illegal Activities: Use the Service for any illegal purposes
  • Circumvention: Attempt to bypass security measures or verification processes
  • Data Scraping: Extract or collect user data without permission
  • Impersonation: Impersonate other individuals or entities
  • Minors: Solicit information from users under 18
  • Commercial Use: Use the Service for commercial purposes without authorization
  • System Interference: Interfere with or disrupt the Service or servers

4.3 Content Guidelines

All content you post must be:

  • Respectful and appropriate for a dating platform
  • Accurate and not misleading
  • Free from illegal, harmful, or offensive material
  • Compliant with intellectual property rights
  • Not containing personal information of others without consent

5. Verification Services and Limitations

5.1 Verification Process

Our verification services involve collecting and verifying personal information through third-party sources and document analysis. The verification process:

  • Requires your explicit consent for each verification category
  • May take 5-10 business days to complete
  • Results in a verification badge and detailed report
  • Is subject to data availability and third-party cooperation

5.2 Important Limitations

CRITICAL DISCLAIMERS - READ CAREFULLY:

  • No Guarantee of Safety: Verification does not guarantee the safety, character, or intentions of any user
  • Data Limitations: Our verification relies on third-party sources that may be incomplete, outdated, or inaccurate
  • Not Foolproof: Criminals and fraudsters may pass background checks through various means
  • Ongoing Risks: People can change, commit new crimes, or engage in harmful behavior after verification
  • Coverage Gaps: Criminal records may not be available in all jurisdictions
  • User Responsibility: You remain solely responsible for your safety and relationship decisions

5.3 Verification Results

  • Results are provided "AS IS" without warranties of any kind
  • We do not verify the accuracy of self-reported information
  • Verification status may change based on new information
  • You may request re-verification after significant life changes

6. Payment Terms

6.1 Verification Fee

  • The comprehensive verification service costs ... (one-time fee)
  • Payment is required before verification begins
  • Prices are subject to change with 30 days' notice
  • All fees are in USD unless otherwise specified

6.2 Payment Processing

  • Payments are processed through Stripe, our secure payment provider
  • We do not store your complete payment information
  • You authorize us to charge your payment method for applicable fees
  • Failed payments may result in service suspension

6.3 No Refund Policy

All Sales Final:

  • All verification payments are non-refundable once verification begins
  • We incur immediate costs for background checks, credit reports, and employment verification
  • Third-party verification services cannot be "returned" or "undone"
  • Verification costs are invested in professional services and certified reports
  • No refunds will be provided under any circumstances

7. Privacy and Data Protection

Your privacy is governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points include:

  • We collect personal information necessary for verification services
  • You control what verification information is shared with matches
  • We implement industry-standard security measures
  • You have rights to access, correct, and delete your data
  • We may retain certain information for legal compliance

8. Intellectual Property Rights

8.1 Our Content

  • verifiedme.ai owns all rights to the Service, including software, design, and content
  • Our trademarks, logos, and brand elements are protected intellectual property
  • You may not copy, modify, or distribute our proprietary content

8.2 Your Content

  • You retain ownership of content you upload (photos, text, etc.)
  • You grant us a license to use your content to provide the Service
  • You represent that you have rights to all content you upload
  • We may remove content that violates these Terms

9. Disclaimers and Limitation of Liability

9.1 Service Disclaimers

IMPORTANT DISCLAIMERS:

  • AS IS BASIS: The Service is provided "as is" without warranties of any kind
  • NO WARRANTIES: We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose
  • NO GUARANTEES: We do not guarantee the accuracy, completeness, or reliability of verification information
  • THIRD-PARTY CONTENT: We are not responsible for third-party content or services
  • AVAILABILITY: We do not guarantee uninterrupted or error-free service

9.2 Limitation of Liability

LIABILITY LIMITATIONS:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VerifiedMe.ai SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Personal injury, emotional distress, or property damage
  • Loss of profits, data, or business opportunities
  • Damages arising from user interactions or relationships
  • Reliance on verification information
  • Third-party actions or content

MAXIMUM LIABILITY: Our total liability shall not exceed the amount you paid for verification services or $100, whichever is lower.

10. Indemnification

You agree to indemnify, defend, and hold harmless verifiedme.ai, its affiliates, officers, directors, employees, and agents from and against all claims, demands, losses, damages, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your interactions with other users
  • Content you post or share
  • Any false information you provide
  • Your violation of any third-party rights

11. Account Termination

11.1 Termination by You

  • You may delete your account at any time through account settings
  • Termination does not entitle you to a refund of verification fees
  • Some information may be retained for legal compliance

11.2 Termination by Us

We may suspend or terminate your account for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Harassment or abuse of other users
  • Providing false verification information
  • Non-payment of fees
  • At our discretion with or without cause

11.3 Effect of Termination

  • Access to the Service will be immediately revoked
  • Your verification status will be removed
  • These Terms remain in effect for applicable provisions
  • We may retain certain information as legally required

12. Dispute Resolution

12.1 Informal Resolution

Before filing any formal dispute, you agree to attempt to resolve any disagreement informally by contacting our support team at contact@verifiedme.ai.

12.2 Binding Arbitration

Arbitration Agreement:

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the American Arbitration Association (AAA) Consumer Arbitration Rules. You waive your right to a jury trial and to participate in class action lawsuits.

12.3 Exceptions

The following disputes are not subject to arbitration:

  • Disputes involving intellectual property rights
  • Small claims court actions
  • Injunctive relief requests
  • Individual disputes not exceeding $10,000

13. Governing Law and Jurisdiction

  • These Terms are governed by the laws of the State of California
  • Any court proceedings shall be conducted in San Francisco County, California
  • You consent to the personal jurisdiction of these courts
  • The United Nations Convention on Contracts for the International Sale of Goods does not apply

14. Changes to Terms

We may update these Terms periodically. Material changes will be communicated through:

  • Email notification to your registered email address
  • Prominent notice on our website and app
  • In-app notification when you next use the Service

Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

15. Miscellaneous

15.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and VerifiedMe regarding the Service.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce such provision in the future.

15.4 Assignment

You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights and obligations without restriction.

16. Contact Information

For questions about these Terms of Service:

VerifiedMe Legal Team

Email: contact@VerifiedMe.ai

Phone: 1-800-MATRI-LEGAL

Address: VerifiedMe Legal Department
[Company Address]
[City, State, ZIP]

Business Hours: Monday-Friday, 9 AM - 5 PM PST
Response Time: Within 5 business days for all legal inquiries

Agreement Acknowledgment

By using VerifiedMe.AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These Terms create legal obligations, including important limitations on our liability and your rights.

Document ID: MM-TOS-2025-01
Effective Date: August 4, 2025